The safest strategy is to avoid danger—but when that’s not possible, we need the right tools to de-escalate.

This course teaches practical de-escalation techniques to help participants assess and respond to potential threats in both workplace, law enforcement, and personal settings.

Students will explore how to use environmental awareness, communication skills, and emotional intelligence to defuse tense situations. The training emphasizes compassion, influence, and strategic response—whether in the field or at the office.